Same-Day Payment

This holiday season, we are grateful for our clients, and of course, we are also grateful for our lovely colleagues and friends who are our subcontractors. We didn't start out working with subcontractors, but our fantastic clients send us so much great work that we have enough to share with our colleagues, and we work in teams on many of our biggest accounts. We've worked with the same colleagues for a long time, and we've had (almost nothing but) great experiences. Unfortunately, we are not accepting applications -- we know where to find you if we want to add you to the list!

One of our favorite ways to show our appreciation is to pay our subcontractors the same day they invoice us whenever possible. Yes, you read that right: the same day, sometimes even within a few minutes if the colleague is set up to receive online payments. Here's our thinking: if a small business doesn't have enough money in the bank to hire subcontractors and to be good for the money even if the end client doesn't pay, that business probably shouldn't be hiring subcontractors, period. That's why we are so puzzled by the common complaint by others that large companies (think Fortune 500 translation agencies) are late in their payments because "the end client hasn't paid." That's truly unacceptable to us, and we never do that to our contractors. In fact, we pay each and every contractor before we've even issued the final invoice to our customers. We think it's the right thing to do. And as a small business, we want to keep the professionals who make us successful happy.

So, we'd like to conclude this post by saying that we are very, very grateful to you (you know who you are). We wouldn't be successful if it weren't for you, and you deserve every penny -- on time and early. 




4 comments:

Anonymous said...

That is great. I wish all agencies were like that. I have bad many bad experiences.

Judy Jenner and Dagmar Jenner on December 22, 2014 at 9:04 AM said...

@Anonymous: Thanks! We think being a great client to our lovely subcontractors is very important. After all, our success depends on them. Thanks for commenting -- happy holidays!

Dolores on January 7, 2015 at 5:40 PM said...

BEST EVER WORKING ENVIRONMENT! THE BEST OF THE BEST! You really deserve to be surrounded by the BEST colleagues and the BEST people all around the world. You get what it takes and much more! Passion shows! Thanks a million Judyta & Dagy!

Judy Jenner and Dagmar Jenner on January 7, 2015 at 7:38 PM said...

@Dolores: Thank you so much, dear Dolo! We are blushing here. It's so important to keep our awesome friends and contractors (you among them, of course) very happy. Thanks for everything you do. It's truly a pleasure to work with you. :) And an even bigger pleasure to be your friend.

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The entrepreneurial linguists and translating twins blog about the business of translation from Las Vegas and Vienna.

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